Haven is a specialist home and motor insurer. We are committed to providing tailored products and solutions to clients who may have difficulty finding what they need within the general market.
As an independent, privately owned insurance company, we pride ourselves on staying close to our market and to our customers.
Haven was one of the first UK motor insurers to establish in Gibraltar back in 2002, a decision that has proven very successful.
Gibraltar was chosen because of the strength of its financial services industry, compliance with Gibraltar regulatory standards and easy access to the UK insurance market.
Our success stems from combining bespoke insurance solutions with expertise and experience in the specialist insurance market place built up over many years.
Haven is authorised and regulated by the Gibraltar Financial Services Commission with permission number 4825.
Haven is fully compliant with data protection regulations in Gibraltar (per EU Directives) and is registered with Gibraltar’s Data Protection Commissioner and the UK Information Office.
Haven is also a member and supporter of the UK’s Financial Ombudsman Service (FOS). The FOS was set up by law and has official powers to settle financial complaints.
The FOS is completely independent. In addition, Haven is a member and supporter of the UK’s Motor Insurance Bureau (MIB), the Association of British Insurers (ABI), and the Financial Services Compensation Scheme.
We are fully compliant with FSC regulations in respect of the Distance Marketing Act 2006.
For further details on some of these services, please follow the below links:
www.fsc.gi
www.financial-ombudsman.org.uk
www.fscs.org.uk
www.mib.org.uk
As a specialist in non-standard insurance, Haven has built a reputation on developing products outside of the mainstream motor and household markets.
As well as dedicated products for private household and motor, we also offer public and private hire insurance, fleet, motor trade, minibus and commercial vehicle insurance. In addition to the traditional annual insurance policy, we offer temporary motor insurance covering a number of different requirements.
Haven products are available throughout the UK, both online and via the offices of our partners including Acorn Insurance & Financial Services Ltd, Carrot, Motorcade, Flag, Rapid and Briefly.
Taxi & Minibus
Our taxi and minibus policies offer flexible cover for both public and private hire use.
Motor Trade Road Risks
We offer cover for various motor trade road risks, and are able to accommodate a wide range of motor trader requirements.
Fleet
Our fleet product is targeted at various commercial fleet risks, including taxi, credit hire and courier fleets.
Commercial Vehicle
Haven’s commercial vehicle policy covers a wide range of commercial vehicle types and uses.
Private Car
Our private car product offers great flexibility, and is designed to cater for those policyholders who may experience difficulty obtaining cover elsewhere.
Household
We offer annual cover for both occupied and unoccupied properties.
Guaranteed Taxi Hire
Breakdown
Financial strength
Haven’s strength lies in its sound financial position and strong support from both our partners and various A- and above rated reinsurers
2024 was another strong year, with continued growth in targeted segments of the market. Haven currently insures over 300,000 policyholders, and paid out over £400m in claims last year.
As a result of our strong financial base, we comfortably meet and exceed Solvency II requirements, and currently hold a solvency cover ratio of over 140%. Further details relating to our group solvency position can be found within the Solvency and Financial Condition Report (SFCR).
Our philosophy